We want you to be completely satisfied with our service. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Refund requests must be made within 7 days of purchase Less than 30% of purchased credits must have been used How to Request a Refund Contact our support team via email support@pomelli.pro or through our contact form Provide your order number and reason for the refund request Our team will review your request and respond within 2-3 business days Processing Time Once approved, refunds will be processed within 5-7 business days and credited back to your original payment method.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.